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FAQ'S

Signup/Login

- Browse through various products available at our website and "Add to Bag" the product by selecting the size
- The product will be added to your cart once you click on the "Add to Bag
- Go to your shopping bag and click on "Go to Checkout"
- Provide your Shipping and Billing Address
- Select the payment method by clicking on "Prepaid" or "Cash on Delivery"
- Confirm the payment and your order will be placed

These are the following ways you can pay for your order
Cash On Delivery
Credit Card
Debit Card
Net Banking
EMI
Coupon Redemption

You may cancel your order by clicking on the order status. If the order has been already shipped then cancellation will not be possible.

Not required to create an account. You can simply login by OTP & follow simple steps to place an order

In rare situations, orders may get delayed due to various issues which may by out of our hands. We will keep you updated through calls or emails on the status of your orders. You can also call or email us to check on your orders.

No, there are no extra courier or delivery charges applicable on your orders above INR 1000. 

Order Cancellation

Once your order is shipped from our warehouse, we will send you the tracking details. You can go to our courier partner's website and track your order with the XXXXXXXX.

We will initiate the amount in your Sabhyata Wallet once your product returns to our warehouse and the quality check is done. It usually takes up to 4-5 business days for prepaid and 5-7 business days for COD order to reflect the amount to your Sabhyata Wallet . Please note that there will only be a refund in case there is manufacturing defect in the product.

You can call  + 919873299929 or email [email protected]

Payments

If the amount has been deducted from your bank account then we would request you to wait for 24 hours as it's usually credited back to your account. If you do not receive the amount within 24 hours, call or email us with your bank account statement and we will help you further.

Your order can be delivered to only one address. If you wish to send products to several addresses, please place separate orders for each address.

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